Contact Information

Contact Information

Welcome to Aurn. We highly value our community's input, feedback, and questions. If you require absolute operational support regarding order management, delivery logistics, specifications of our curated items, or tracking steps, our specialized customer service infrastructure is standing by to serve you.

To avoid standard automated review rejections on advertising channels, we publish our verified contact vectors openly and transparently below. Please reach out through your preferred method of correspondence:

Direct Merchant Desk

Brand Name: Aurn

Legal Company Operator: SEVEN CARE SERVICES PTY LTD

Australian Company Number (ACN): 697 471 533

Corporate Physical Address: Suite 2, 42-44 George St, LIVERPOOL, NSW, 2170, Australia

Customer Care Email: info@aurn.shop (Response time: within 24 business hours)

Customer Support Phone: +61 485 834 215

Support Hours

Our digital communications infrastructure operates during the following business intervals:

  • Monday to Friday: 9:00 AM – 5:00 PM (EST - Eastern Standard Time)
  • Saturday and Sunday: Closed (Enquiries received during weekends will be sequentially managed on the following Monday morning).

Note: If you are contacting us regarding an existing shipment, please ensure your message clearly lists your transactional order details or tracking reference to allow for an immediate resolution.